Sumo AI

The World's Largest
Catalog of Enterprise Audio

Dual-Channel. PII Redacted. Human-In-The-Loop Transcripts.

70M

CALLS

8M

HOURS

30

LANGUAGES

200+

ACCENTS

Legal Industry

500k hours · English

• Customer conversations from the legal services
industry in the United States.
• Topics include business formation, trademarks and IP, estate planning, and tax.
• Metadata includes CSAT scores

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Financial Industry

5M hours · 20 languages

• Multilingual customer conversations from global financial platform across 160 countries.
• Topics include transfers, fraud and disputes, identity verification, fx, banking, and credit cards.
• Languages include Russian, Mandarin, Arabic, Japanese, & Hindi

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The Language Corpus

8M hours · 30 languages · 200+ accents

• Every major and many minor languages – Catalan, Bengali, Tagalog, Greek, Bulgarian, Creole & more.
• Variety of accents within a single language – e.g. 35 American regional/local accents.
• Wide variety of subject matters discussed

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Tech Support

750k hours · English & Spanish

• Technical support conversations from the consumer electronics industry.
• Multi-turn procedural troubleshooting in the casual register of real consumers.

coming soon